Legal

At Gaza Pet Store, we are committed to customer satisfaction and aim to provide the best products and services. If you are not completely satisfied with your purchase, we offer a refund policy under the following terms:

1. Refund Conditions

• Refund Period: You may request a refund within 14 days from the date you receive the product.
• Product Condition: The product must be unused and in the same condition as when you received it, including all original accessories, if any.
• Exceptions: Consumable items such as food, snacks, and medications are non-refundable for health and safety reasons.

2. Refund Process

• Requesting a Refund: To request a refund, please contact us via [contact us] with your order number and purchase details.
• Returning the Product: Once your refund request is approved, you will need to return the product to the address we provide. The customer is responsible for return shipping costs unless the product is damaged or defective.

3. Damaged or Defective Products

If you receive a damaged or defective product, please notify us immediately, and we will process your request promptly. In such cases, we will either send a replacement or issue a full refund, including shipping costs.

4. Refund Issuance

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [number of days] business days.

5. Policy Changes

We reserve the right to modify this refund policy at any time without prior notice. Please review this page regularly to stay informed of any updates.

6. Contact Us

If you have any questions or need more information about our refund policy, please feel free to contact us:

We are here to ensure your complete satisfaction!